Don't Date A Scope Creep

Scope creep gives contractors a bad reputation. We have all heard the complaint: "The contractor went over budget and slapped me with a bill at the end." But did they?

Scope creep happens in one of three ways: either through bad process (which we spoke about in our previous blog) or client requests. We have heard it many times: "While you are here, can you just add some extra potlights?" or "Now that we have moved this wall, I think I would like to put it back". Sometimes, the change isn't what a client envisioned. Frankly, nobody wants to endure a renovation only to end up with something they don't want.

As our client, we are here to ensure your end result is satisfying and a product you are going to enjoy for years to come. The best way to avoid surprises is to ask about associated costs when you request a change. Your request often involves product and labour costs. Take the room wall as an example: Removing a wall involves labour, and rebuilding it would also require more labour time and building materials. 

Of course there are also site driven influences (such as old wiring or rot in the walls when we open them) or other site specific discoveries. There are also times when a contractor will recommend upgrades to you during the project for future needs (like adding backer for a grab bar behind the wall while it is open). 

The bottom line is that clients can easily get caught up in the moment. The best way to avoid scope creep is to stick to your original workscope (no matter how enticing it is to upgrade during a project) or ensure any requested change is clearly explained, priced and approved by you PRIOR to proceeding. If it is not written and approved, it's not happening. Stay in control of your budget!

Remember, no matter how small the change is, it will likely affect your budget and most definitely will affect your timeline...but that's a topic for another day!